Refund policy

We get it — sometimes things just don’t click. No worries!

You’re welcome to inspect the item while the courier is present.                                       If you don’t like the order, you can return it on the spot and only pay the shipping fees.

If there’s a defect👀
All you have to do is sign in using the email you placed your order with, enter the code you’ll receive, choose the reason, then click the “Request a Return” button.  
Or simply send us a message through our website, and we’ll get back to you.

In case of a defective product, a full refund will be issued via InstaPay once we receive the product back at hub. Please note that shipping fees are non-refundable.

We accept exchanges within 14 days of receiving your order in the event of a defect or issue with the product.